Privacy policy
This privacy policy explains how UAB "Siuvimo manija" processes and protects your personal data when you use the website siuvimomanija.lt and place orders on it. We respect your privacy and process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Law on Legal Protection of Personal Data of the Republic of Lithuania.
1.Data controller
The controller of your personal data is:
- UAB "Siuvimo manija"
- Company code: [COMPANY CODE]
- VAT code: [VAT CODE]
- Address: [REGISTERED ADDRESS]
- Tel.: +370 685 85915
- E-mail: info@siuvimomanija.lt
2.What personal data we collect
Depending on how you use the website, we may process the following data about you:
- Identity and contact data: first name, last name, phone number, e-mail address.
- Order and delivery data: delivery address, postcode, ordered products, chosen delivery and payment method, order history.
- Payment data: payment method and payment information related to the order (bank transfer reference, invoice details). We do not collect or store payment card data on the website.
- Financing (leasing) data: if you choose to pay in instalments, the data needed to submit an application to the financing partner.
- Technical data: IP address, browser and device information, website usage statistics, data collected by cookies.
3.Purposes and legal bases of processing
| Purpose | Data processed | Legal basis (GDPR) |
|---|---|---|
| Accepting and fulfilling orders, delivering products | Identity, contact, order, delivery and payment data | Performance of a contract (Art. 6(1)(b)) |
| Accounting and invoicing | Order and payment data, company details | Compliance with a legal obligation (Art. 6(1)(c)) |
| Warranty service and product returns | Identity, contact and order data | Performance of a contract and legal obligation (Art. 6(1)(b), (c)) |
| Forwarding of instalment purchase (leasing) applications | Identity, contact and financing data | Performance of a contract at your request (Art. 6(1)(b)) |
| Handling of enquiries and correspondence | Contact data, content of the enquiry | Legitimate interest in answering the enquiry (Art. 6(1)(f)) |
| Direct marketing (newsletters, offers) | Name, e-mail | Your consent (Art. 6(1)(a)) |
| Website operation, security and statistics | Technical data, cookies | Legitimate interest / consent for non-essential cookies |
4.Where we get the data from
You provide most of the data to us yourself – when you place an order on the website or by e-mail, contact us by phone or fill in the contact form. Technical data are collected automatically by the website and cookies when you visit it.
5.Who we share data with
We do not sell your data. We may only pass it on to trusted service providers to the extent necessary to fulfil an order or comply with a legal obligation:
- Delivery (courier) service providers: LP Express, Venipak, SmartPosti – depending on the chosen delivery method (courier to your address or parcel locker).
- Accounting and IT service providers that support our accounting, website and servers.
- Leasing / financing partners, if you choose to pay in instalments (e.g. InBank) – only with your knowledge and only to process the application.
- Competent authorities, where required by law.
Service providers process the data only on our instructions and ensure its protection. As a rule, we do not transfer data outside the European Economic Area (EEA); if this ever became necessary, we would do so only by applying the safeguards provided for in the GDPR.
6.How long we keep the data
- Order and accounting data – for the period required by law (accounting documents are generally kept for 10 years).
- Warranty and warranty service data – for the entire warranty period of the product (2–5 years, depending on the product).
- Direct marketing data – until you withdraw your consent.
- Enquiry correspondence – as long as needed to handle the enquiry and for a reasonable time afterwards.
Once the retention period expires, the data are securely deleted or anonymised.
7.Cookies
We use cookies on the website so that it works properly, remembers your shopping cart and language choices, and to collect anonymous visitor statistics. Essential cookies are required for the website to work; your consent is requested for non-essential (statistics, marketing) cookies. You can manage or delete cookies in your browser settings – however, disabling some cookies may limit certain website functions.
8.Your rights
Under the GDPR you have the right to:
- access the personal data we process about you;
- request the correction of inaccurate or completion of incomplete data;
- request the erasure of data ("right to be forgotten") where there are grounds for it;
- restrict the processing of data;
- object to processing based on legitimate interest, and withdraw your consent to direct marketing at any time;
- data portability;
- lodge a complaint with a supervisory authority.
How to exercise your rights
To exercise any of your rights, contact us by e-mail at info@siuvimomanija.lt or by phone at +370 685 85915. We will reply within 30 days at the latest. If you believe your data are not being processed properly, you have the right to lodge a complaint with the State Data Protection Inspectorate (VDAI, L. Sapiegos g. 17, Vilnius, vdai.lrv.lt).
9.Data security
We apply appropriate technical and organisational measures to protect your data against loss, unlawful use or disclosure. Only authorised employees and service providers bound by confidentiality obligations have access to the data.
10.Changes to this policy
We may update this privacy policy from time to time. The current version is always published on this website. In the event of significant changes, we will inform you on the website or by e-mail.